There are a few ways to connect by FTP to a host. One of the easiest ways is to use Internet Explorer as an FTP browser.
In order to connect by FTP, you just need to use the following address:
ftp://YourFtpUser:YourFtpUserPassword@yourdomain.com
However, if your FTP user to connect is similar to user@yourdomain.com then you will have to URL encode it like this:
ftp://YourFtpUserYourDomain.com:YourFtpUserPassword@yourdomain.com
In the above case it is important to note what the FTP username is:
YourFtpUserYourDomain.com
This address is URL-encoded and comes from YourFtpUser@YourDomain.com where @ has been substituted with %40, which is the ASCII code for @.