List of anti-spam ASSP email interface commands

You should always receive an email confirmation message any time you send a request to the ASSP email interface (assp-spam@ ..., assp-notspam@ ..., etc).
If you don't receive an acknowledgement, your mail was not accepted so please be sure to send the request correctly always using your SMTP mailserver (mail.yourdomain.com), also be sure that "My outgoing server (SMTP) requires authentication" is checked ON in your email client SMTP advanced settings).

List of available ASSP anti-spam email interface commands:

assp-spam@ Any mail sent or forwarded by local/authenticated users to this username will be interpreted as a report about a Spam that got through (spam found in your inbox). You should forward the received spam as an attachment to assp-spam@domain.com. This works best if the mails are forwarded as attachments or copied into a new mail (header and body), because simply forwarding the mail will remove the original header. You can send multiple emails as attachments.

assp-notspam@  If you see a valid message (not spam) in your /spambox IMAP folder or in your spambox POP3 folder, you can report this email to our mail server and the ASSP anti-spam will learn and correct the error improving its anti-spam performance. If you want report an email blocked incorrectly select the message in your inbox, right-click and select "Forward as attachment"; address it to

assp-notspam@yourdomain.com (Change yourdomain.com to your actual domain) and click SEND. Shortly after your request you will receive an email confirmation, you have reported the spam message and it should not be blocked again.

assp-white@ You can whitelist an email or domain by sending an email to assp-white@domain.com specifying each email addresses you want whitelisted in the email body with each address on a separate line or, in the case of a single address, in the email subject. If you want to whitelist a whole domain (i.e. All_Addresses@domain.com) you can use the wildcard *@domain.com. Shortly after your request you will receive an email confirmation.

• assp-notwhite@ You can remove an email or domain from the whitelist by sending an email to assp-notwhite@domain.com; shortly after your request you will receive an email confirmation.
• assp-persblack@ Any mail sent by local/authenticated users to assp-persblack@domain.com will be interpreted as a request to add the listed address(es) to your personal blackListed addresses. Whole domains can be blocked by putting a wildcard in the user part of the address: '*@example.com'. You can receive a complete report about all your personal black list entries by sending an empty email to this address.
• assp-notpersblack@ Any mail sent by local/authenticated users to assp-notpersblack@domain.com will be interpreted as a request to remove the listed address(es) from your personal blacklisted addresses.
• asspanalyze@  Any mail sent or forwarded by local/authenticated users to asspanalyze@domain.com will be interpreted as a request for spam analysis of the mail. Shortly after your request you will receive an email with the analysis results.
• asspblock@ Any mail sent by local/authenticated users to asspblock@domain.com will be interpreted as a request to get a report about blocked emails. Leading digits/numbers in the mail subject will be interpreted as "report request for the last number of days". If the number of days is not specified in the mail subject, a default of 5 days will be used to build the report. All characters behind the "number of days" will be interpreted as a regular expression to overwrite the BlockReportFilter - leading and trailing white spaces will be ignored. If you want to receive an asspblock@ report each day at midnight, please contact your technical support.

The following ASSP email interface commands are available upon request to your technical support who, at their discretion, can arrange to make these available for your direct use by adding you to the allowed users list, (EmailAdmins).

• asspof@  Any mail sent by local/authenticated users to this username will be interpreted as a request to add the sender address to a noProcessing addresses list. All email in this noProcessing list will bypass the ASSP anti-spam filters.
• asspon@  Any mail sent by local/authenticated users to asspon@ will be interpreted as a request to remove the sender address from noProcessing.
• assp-persblack@  Any mail sent by local/authenticated users to assp-persblack@ will be interpreted as a request to add the email or domain to your personal blacklist.
• assp-notpersblack@  Any mail sent by local/authenticated users to assp-notpersblack@ will be interpreted as a request to remove the email or domain from your personal blacklist .