All account holders with multiple employees or account managers must add their employees or account managers to their account in order for them to receive support from our Support and Billing Technicians. Failing to add your account managers and employees will result in a non-support response.
This includes website Designers, IT's, Developers, Network Engineers, Employees, Managers and other type of hired persons on your behalf. Name and Email on the Contact list must match the person submitting the ticket. If a ticket is received and the name and email does not MATCH the ticket will be automatically deleted by our system, this will terminate any instance of fraudulent activity of all types to protect our customers according to our Terms & Conditions and Privacy Policies and PCI Compliance (DSS) act.
We value you as a Host 99 customer and we hope you enjoy our Brand New Security system. We are here to ensure the security of our customer's we do apologize for the inconvenience. Simply login into your account and update your Profile by adding contacts under Add New Contact under the Profile Section.
